16 Dec 2017 
Support Center » Knowledgebase » Ticket Submission Guide
 Ticket Submission Guide
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Hello,

If you are trying to submit a ticket to our support system, Please follow these instructions to receive a quick response.

First you will need to Choose your Support Category, this is fairly simple.
If you need support regarding Endless Optin, please use the Endless Optin Category,
the same rule applies to all Categories.

Once you have Selected the most appropriate category please continue by clicking the "Next" button beneath the category list.

You will need to enter appropriate information in the required fields:

Your Email Address, Name, Subject and finally your Message to us.

We handle many types of issues for several programs, so be specific in your support request.
Include your Full Name, your UserName, any Email Receipts, and any other Relevant Information that will assist us in processing your request.

You also have the option to Upload a file or screenshot if necessary.

Once you have completed your request, click the "Submit" button.

Thats it!

If you have correctly filled out all of the required fields, we will be in contact with you shortly via Email.

Give us some time to process your request, and once your ticket has been answered you will receive a response to the Email Address you Submitted to our support system.

In this Email you will have a Unique Password that will allow you to Login to our support site and review our reply.

There will be a short but complete answer, as well as possible Attachments for your personal use.

We appreciate your questions and are dedicated to providing you the best support experience possible.

Thank you,

yoursupportonline.com





Article Details
Article ID: 18
Created On: 09 May 2007 03:35 PM

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